Frequently Asked Questions

SMR Plumbing & Heating serves the entire Dallas–Fort Worth metroplex, including Dallas, Fort Worth, Arlington, Plano, Irving, Frisco, McKinney, Garland, Grand Prairie, Richardson, Carrollton, Denton, Lewisville, and surrounding communities.

Yes. SMR Plumbing & Heating operates under a Texas Master Plumber license and carries insurance. Every job is performed by trained, licensed professionals and finished to Texas plumbing code.

Yes. SMR Plumbing & Heating provides 24/7 emergency plumbing and heating service across DFW for burst pipes, sewer backups, no-heat situations, and no hot water. Call any time and a real person will help you triage and dispatch a technician.

Pricing depends on the job, but SMR uses upfront, flat-rate pricing: we diagnose the problem and give you a fixed price to approve before any work starts — so you're never surprised by an hourly bill. Estimates for larger projects like repiping or installs are free.

Yes — that's the core advantage of SMR Plumbing & Heating. The same licensed crew handles plumbing and heating, which matters most where they overlap: water heaters, gas lines, boilers, and hydronic heat. You coordinate one trusted company instead of two.

For most of the DFW metroplex, SMR offers same-day service for standard calls and immediate 24/7 response for emergencies. Call and we'll give you a real arrival window, not a vague all-day promise.

SMR provides free estimates on installations and larger projects such as water heater replacement, repiping, and heating system installs. Diagnostic and repair calls are quoted with upfront flat pricing you approve before work begins.

SMR installs and services major, reliable brands across tank, tankless, furnace, heat pump, and boiler systems. We recommend the right equipment for your home and budget rather than pushing a single brand.